Friday, March 5, 2010

Down....

Today started out fine....Elaine called during lunch and we planned to go for karaoke session after i finish work...today we had OT from 2-8pm....so i'd be only free after 8pm...but i was quite geared up for our 'tuition' session since it has been very long since we had one....

So i was in OT till about almost 6pm...i told boss i'd go do round....when i went to the ward, the HO told me there was an elective admission...the patient was one of the few patients that i was supposed to call to cancel her op on Monday...coz we have to put in the cancer patients since their cases are more urgent...her op was laparoscopic cholecystectomy for cholelithiasis...and she had been asymptomatic for the last 6 months...

Anyway, her op had been cancelled 3 times before...once was becoz she didn't stop her aspirin a week prior to the op date...of course this was probably the fault on our side for failing to inform her to do so...but i did try to call this patient for the last few days to inform her not to get admitted....however, the phone number written in the major OT book was not in service...and i didn't manage to check her old notes for other contact numbers that i may call...ok, that was my fault lah... but she didn't have to scold me like as if i was the one who decided to cancel her op...i tried explaining and apologizing to her but she just kept raising her voice and scolding me...so i told her i'll ask my boss to talk to her when he has finish his op....

I brought boss to see her after we finished seeing some patients who needed new interventions... she didn't even dare to raise her voice a bit...although still can see that she was pissed lah...stupid woman...just coz i'm a lady...and happen to look young...then she thinks she can bully and scold me...but she didn't dare to scold boss coz he's a guy...boss was saying that i looked too small, that's why kena bully...one of the disadvantages of looking young and being short...urgh!!! Chinese people can be such bitches sometimes...

I totally lost my mood for karaoke already....was just about to call Elaine when she called...she said she was out for dinner with Flora and Agnes...and Agnes' car window got smashed...and Flora's backpack was stolen from the car...talk about having bad days...how can everyone around me is having a bad day as well? i supposed compared to Flora and Agnes, mine wasn't too bad already...so i guess i shouldn't complain too much...so i just told Elaine that we just cancel our plan...and i came home and had dinner alone...at times like this, i really wished i had someone to complain to...oh well, at least i have this blog as my outlet...

It's quite frustrating that we have to cancel our cases as now our OT time has been lessen due to the lack of OTs thanks to the rut we're in...i supposed i understand the patient's anger and indignity...if i were in her shoes i'd be damn pissed off as well...but it's not like i was being rude to her...all the while when she was scolding me, i never once raised my voice back at her...if it was other people, sure they don't give her face and scold back de...

Sigh...and there's another Chinese patient that i couldn't contact for Wednesday op..also need to cancel him...die lah...sure kena marah again...why do i always have to be the one who gets scolded? life sucks....:(

4 comments:

  1. Y dont u just tell her that u couldnt contact her as her numbr was not in the directory ?? But it were me, I would have shouted back...would have said, THEN NEXT TIME, PLS GIVE US A NUMBER WE CAN CALL DUMB@55!
    we have rights to scold patient too =D

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  2. i did tell her that...but she didn't seem to understand the mandarin i was speaking...

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  3. Put some of the responsibility back to the patients. Ask them to call the OT/ward/clinic a day before they're scheduled to be admitted to confirm they're on the list. That's my standing order to all patients and I instruct my staff to do the same. Doctors cannot be telephone operators

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  4. sigh jerome...thanks for the suggestion...but i guess in life sometimes we have to multitask...

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